The Hertz Corporation Contact Centre Agent - Immediate Start Date in Dublin, Ireland
We are currently looking for talented Contact Centre Agents to join our brilliant Customer Service Team in Dublin for a 2 month contract starting on the 16th September 2019.
If you enjoy interacting with customers over the phone in a variety of situations – from handling the simplest transaction to figuring out complex booking scenarios – this role is for you. You’ll be adept at guiding each customer to the right reservation in a timely and efficient manner. As part of the Hertz family, you’ll thrive at promoting the products and services that suit the needs of each customer. You’ll also enjoy developing and sharing ideas that help to improve the services, processes and products offered by our European Service Centre.
Your benefits: Fuelling your passion
An extensive relocation rackage with professional assistance from our supportive relocation team
Free on-site doctor, nurse and physiotherapy services
An excellent Pension Scheme
Free On-site gym facilities
A subsidised staff restaurant
Sports and Social Club activities
Training and Development programmes
Staff car rental and car sales discounts
Free parking for staff
Your skills: What puts you in the driving seat?
Previous experience in a sales, customer service or contact centre environment
Excellent problem solving skills and the ability to prioritise
Comfortable in a fast-paced environment
People focused with a "How can I help you?" attitude
A good team player with the ability to build and maintain relationships
Leaving Certificate or an equivalent standard of education is required.
The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly – as well as the fleet management company, Donlen. We have more branches at more airports worldwide than any other car rental company, and Hertz is one of the Top 100 most recognised global brands.
Our mission is to be the preferred rental car company and you can play a big part in helping us achieve this goal. Get in touch today and APPLY NOW .
Job ID 180314
# Positions 5
Category RAC Operations
Division HESC - Reservation Centre
Position Type Temporary Full Time